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DEPARTMENT OF TECHNOLOGY

Providing innovative, reliable and secure technology solutions that support the delivery of high-quality services to the public.

Our Guiding Principles

The following principles guide our work.

STRIVE FOR SIMPLICITY

We build disciplined processes, streamline organizational structures, improve managerial practices, and simplify service portfolios to deliver quality services with greater scope and speed.

DELIVER EXCELLENT CUSTOMER SERVICE

We leverage technology to improve communication, increase transparency, deliver efficient and economical technology.

TAKE A CITY-WIDE PERSPECTIVE

We provide solutions that will thrive within our federated model.

BE INNOVATIVE

We deliver new services and technology that anticipate the demands from a City-wide perspective.

FOCUS ON OUTCOMES

We are flexible, responsive, results-oriented facilitators of success, who overcome constraints to achieve our objectives.

OWN IT

We demonstrate accountability through transparency, self-evaluation, openness to feedback and the pride we take in our work.