DEPARTMENT OF TECHNOLOGY
Providing innovative, reliable and secure technology solutions that support the delivery of high-quality services to the public.
what we do
Our team provides technology services to City departments and agencies throughout the City and County of San Francisco. As a technology leader and partner of choice, we aim to improve government service with smart and responsive technology.
Infrastructure & Operations
Providing a robust data center, network and cloud storage for the benefit of the public and departments.
Actively developing, implementing, and protecting citywide information security technology architecture.
Supporting citywide enterprise applications and web services to lower costs and improve efficiency.
Justice Tracking Information System
Building a centralized hub for a more efficient and effective criminal justice information system.
Directing innovative partnerships to solve some of the City’s most pressing challenges.
Strategy & Performance
Leading organizational improvements through strategic initiatives and project management.
Public Safety Communications Systems
Expanding connectivity and communication networks for first responders, departments, and underserved communities.
Our Guiding Principles
The following principles guide our work.
STRIVE FOR SIMPLICITY
We build disciplined processes, streamline organizational structures, improve managerial practices, and simplify service portfolios to deliver quality services with greater scope and speed.
DELIVER EXCELLENT CUSTOMER SERVICE
We leverage technology to improve communication, increase transparency, deliver efficient and economical technology.
TAKE A CITY-WIDE PERSPECTIVE
We provide solutions that will thrive within our federated model.
We deliver new services and technology that anticipate the demands from a City-wide perspective.
FOCUS ON OUTCOMES
We are flexible, responsive, results-oriented facilitators of success, who overcome constraints to achieve our objectives.
We demonstrate accountability through transparency, self-evaluation, openness to feedback and the pride we take in our work.