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DEPARTMENT OF TECHNOLOGY

Providing innovative, reliable and secure technology solutions that support the delivery of high-quality services to the public.

what we do

Our team provides technology services to City departments and agencies throughout the City and County of San Francisco. As a technology leader and partner of choice, we aim to improve government service with smart and responsive technology.

Infrastructure & Operations

Providing a robust data center, network and cloud storage for the benefit of the public and departments.

Cybersecurity

Actively developing, implementing, and protecting citywide information security technology architecture.

Enterprise Applications

Supporting citywide enterprise applications and web services to lower costs and improve efficiency.

Justice Tracking Information System

Building a centralized hub for a more efficient and effective criminal justice information system.

SFGovTV

Delivering high quality programming and broadcasting for departments and residents.

Civic Innovation

Directing innovative partnerships to solve some of the City’s most pressing challenges.

Strategy & Performance

Leading organizational improvements through strategic initiatives and project management.

Public Safety Communications Systems

Expanding connectivity and communication networks for first responders, departments, and underserved communities.

Tech Financial Management

Delivering procurement models, enterprise agreements and contract management services that save taxpayer dollars.

Our Guiding Principles

The following principles guide our work.

STRIVE FOR SIMPLICITY

We build disciplined processes, streamline organizational structures, improve managerial practices, and simplify service portfolios to deliver quality services with greater scope and speed.

DELIVER EXCELLENT CUSTOMER SERVICE

We leverage technology to improve communication, increase transparency, deliver efficient and economical technology.

TAKE A CITY-WIDE PERSPECTIVE

We provide solutions that will thrive within our federated model.

BE INNOVATIVE

We deliver new services and technology that anticipate the demands from a City-wide perspective.

FOCUS ON OUTCOMES

We are flexible, responsive, results-oriented facilitators of success, who overcome constraints to achieve our objectives.

OWN IT

We demonstrate accountability through transparency, self-evaluation, openness to feedback and the pride we take in our work.