Contact
Self Service Lobby

Hi, I'm Pepper!
The Department of Technology operates a self-service lobby and is staffed by a humanoid robot, Pepper, during normal business hours. To gain access to our lobby, please use the telephone receiver on the right side of the entrance door to call our team. While in our lobby, please check in using Pepper and your host will retrieve you from the lobby. We look forward to your visit!How to submit a Public Records Request
Please use the City’s public record request portal at https://sanfrancisco.nextrequest.com/
You can also submit a public records request via email at dtis.helpdesk@sfgov.org
Frequently asked questions
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You can submit a Public Records Request here
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Our normal hours of operation are 8am-5pm (M-F).
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We are located at 1 South Van Ness Avenue, 2nd Floor, San Francisco, CA 94103.
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Please visit the Bids & Contracts Listing site.
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Please contact 311 (or 415-701-2311 from outside the City) for city information and non-emergency service requests. You can also visit their website for more information here.