About Technology as a Service

A technology partner for City departments, DT is committed to delivering high quality service and support to its clients. Beyond support, DT is focused on deploying modern infrastructure architecture and human-centered digital products. By investing in the network and software tools in use across the City, we ensure high performance, resiliency, reliability, and the efficient use of our shared services.

Resources: 
SF Cloud
SF Cloud
Self-provisioning virtual machines and management
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SF Cloud
VOIP Telephony
VOIP/Telephony
Design, migrate, and provision voice over IP systems
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VOIP Telephony
DBA Services
DBA Services
24x7 database administration support and monitoring
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DBA Services
Office 365
Office 365
Set up, license, host, and tier-2 support of migration Office 365
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Office 365
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Additional Resources

FAQs

What is Technology as a Service?

DT’s Tech as a Service group meets the infrastructure needs of client departments in an attentive, user-centered manner. We do this by deploying modern IT infrastructure, providing client departments help desk support, and building storage or hosting solutions purpose built for the City and County.

How do I contact the Department of Technology for my needs?

Please reach out to our help desk to contact the appropriate client engagement team member to discuss and scope your needs.

Support

Support

 
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Phone (628) 652-5000
Email dtis.helpdesk@sfgov.org