About #SFWiFi

San Francisco provides free wireless internet access via our public Wi-Fi network #SFWiFi. For use by the general public, #SFWiFi is managed by the Department of Technology.

The San Francisco Department of Technology also manages the CCSF Wi-Fi network, which is available in City buildings for employees.

The San Francisco Department of Technology provides the following connectivity services:

  • site surveys to ensure service coverage
  • facility wiring
  • configuration and installation of the wireless infrastructure
  • connections to ensure Internet access
  • ongoing support of network infrastructure and wireless access points

 

#SFWiFi Locations

#SFWiFi is currently available along three miles of Market Street and 33 parks, plazas, and open spaces:

  1. Alamo Square
  2. Alta Plaza
  3. Balboa Park
  4. Bernal Heights Recreation Center
  5. Boeddeker Park
  6. Chinese Recreation Center
  7. Civic Center Plaza
  8. Corona Heights
  9. Crocker Amazon Playground
  10. Duboce Park
  11. Eureka Valley Recreation Center
  12. Gene Friend Recreation Center
  13. Hamilton Recreation Center
  14. Huntington Park
  15. Joseph Lee Recreation Center
  16. Justin Herman Plaza
  17. Margaret S. Hayward Playground
  18. Marina Green
  19. Minnie & Lovie Ware Recreation Center
  20. Mission Dolores Park
  21. Mission Recreation Center
  22. Palega Recreation Center
  23. Portsmouth Square
  24. Richmond Recreation Center
  25. St. Mary’s Recreation Center
  26. St. Mary’s Square
  27. Sue Bierman Park
  28. Sunnyside Playground
  29. Sunset Playground
  30. Tenderloin Children’s Recreation Center
  31. Union Square
  32. Upper Now Recreation Center
  33. Washington Square

#SFWiFi is also available in all branches of the San Francisco Public Library and seven San Francisco Muni stations: Embarcadero, Montgomery, Powell, Civic Center, Van Ness, Church, and Castro.

FAQs

How do I access free, public #SFWiFi?

To connect to #SFWiFi:

  1. Select the Wi-Fi network “#SFWiFi” when selecting a network on your device
  2. Launch a web browser

 

How do I report trouble accessing #SFWiFi?

If you have issues connecting in available areas, tweet @SFCityCIO or @SF311 your problem. Please include your location, device and include the hashtag #SFWiFi.

How fast is #SFWiFi?

The network delivers service typically far-exceeding Federal Communications Commission defined broadband speeds of 25Mbps.

Is my information safe while using the network?

#SFWiFi is open to anyone and caution should be taken to protect your private and financial information.

Is #SFWiFi use monitored?

We do not monitor an individual’s use of #SFWiFi. We do gather system statistics to assess the network’s stability, health, performance, and connection speeds.

Terms of Service

ACCESSING THE CITY AND COUNTY OF SAN FRANCISCO FREE PUBLIC WI-FI FROM YOUR WIRELESS DEVICE The City and County of San Francisco (City) provides Internet access points at no charge for guests with Wi-Fi enabled devices (Service). Users will be able to access the Service from their devices when they are within range of an access point. Users are expected to use the Service in a legal and responsible manner. By using the Service, the user acknowledges that he/she is subject to, and agrees to abide by all laws, and all state and federal rules and regulations applicable to Internet use. TERMS AND CONDITIONS OF USE By accessing this Service you acknowledge the disclaimer and release City from any liability that may arise from your use of the Service. You acknowledge that: (i) the Service may not be uninterrupted or error-free; (ii) viruses or other harmful applications may travel through the Service; (iii) City does not guarantee the security of the Service and that unauthorized third parties may access your computer or files or otherwise monitor your connection; (iv) City could not provide the Service without charge without the limited warranty, disclaimer and limitation of liability specified herein, and it would require a substantial charge if any of these provisions were unenforceable; (v) you will refrain from using the Service to view obscene, offensive, harmful, or illegal materials prohibited by law; and (vi) your use of the Service is subject to City’s Privacy Policy set forth below. DISCLAIMER OF WARRANTIES THE SERVICE AND ANY PRODUCTS OR SERVICES PROVIDED ON OR IN CONNECTION WITH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, INDEMNITIES, AND GUARANTEES WITH RESPECT TO THE CONTENT OR SERVICE AND THE OPERATION, CAPACITY, SPEED, FUNCTIONALITY, QUALIFICATIONS, OR CAPABILITIES OF THE SERVICES, GOODS OR RESOURCES PROVIDED HEREUNDER, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, ARE HEREBY OVERRIDDEN, EXCLUDED, AND DISCLAIMED. PRIVACY POLICY City does not require a user to log in or provide City with any personal identification information in order to use the Service. Notwithstanding the foregoing, City may record information about usage of Service, such as when and for how long the Service is used and the frequency and size of data transfers. City may also collect information about the geographic locations of the City Wi-Fi nodes through which users connect to the Service. The City will use this information for its own purposes only. City does not store the content of any of online communications or data transfers. City employees cannot access the content of any communications or files sent or received using the Service.