IT Service Desk & after-hours support: (628) 652-5000
Hours of Operation: 24x7

City Information & Non-Emergency Service Line:
311 (or 415-701-2311 from outside the City)
twitter: @sf311

Submit a Records Request

1 South Van Ness Avenue, 2nd Floor
San Francisco, CA 94103
Telephone: (628) 652-5000

The Department of Technology operates a self-service lobby. Our lobby is staffed by a humanoid robot during business hours.

To gain access to our lobby please use the telephone receiver on the right of the door to call our team. While in our lobby, please check in using Pepper, the humanoid robot. Pepper will notify your host that you’ve arrived. Your host will retrieve you from the lobby. We look forward to your visit.