Hours of Operation Monday-Friday 8:30am-5:30pm
Phone (415) 581-7100

Email dtis.helpdesk@sfgov.org

DT Reception Desk: (415) 581-4000
Hours: Monday through Friday, 7 a.m. to 5 p.m.

IT Help Desk: (415) 581-7100
(network/desktop/email problems)
Email: dtis.helpdesk@sfgov.org
Hours: Monday through Friday, 7 a.m. to 6 p.m.

IT Help Desk after-hours support: (415) 581-7100
(limited emergency network and enterprise support)
After-hours phone support is provided by the DT Network Operations Center

Telecommunications Service Desk:
(telephone requests/problems)
Email: telecom.requests@sfgov.org
Hours: Monday through Friday, 7 a.m. to 5 p.m.

City Information & Service Line:
311 (or 415-701-2311 from outside the City)
 website: http://www.sf311.org
twitter: @sf311 - https://twitter.com/sf311

FCC/Cable Regulatory Line: (415) 554-4800
(refer calls regarding cable complaints)

System Watch: (415) 558-3884

SFGov Web Supportwebsupport@sfgov.org
Web Services Support
http://www.sfgov.org/web

Public Information Requests: DTRecordsRequest@sfgov.org

Address
1 South Van Ness Avenue, 2nd Floor
San Francisco, CA 94103
Telephone: (415) 581-7100